Privacy Policy & Terms and Conditions

Information We Collect

We may ask you to provide personal information when you:
- Request quotes, services, support, or information;
- Place orders for products
- Subscribe to newsletters, promotional emails or
Contact us.

Information we may request includes your email address, name, home address,
and telephone number. If you make a purchase, we may ask for your credit card number and billing information.

We may also collect information, such as your business or company information and age. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.


Tokcorp Pty Ltd t/As Performance Brands uses your personal information to:

Deliver the services and support, or carry out, the transactions you have requested;
Send communications to you, such as product information, your transactions status
(for examples, order confirmations), information about products and services available
from Tokcorp Pty Ltd t/As Performance Brands and its corporate affiliates, promotional offers, and surveys;
Customise, analyse, and improve our products, services (including the content and
advertisements on our website), technologies, communications and relationship with you;
Prevent fraud and other prohibited or illegal activities;
Protect the security or integrity of the website, our business, or our products or services; or
Otherwise, as disclosed to you at the point of collection.
Personal information collected may be stored and processed in the Australia in which Tokcorp Pty Ltd t/As Performance Brands or its corporate affiliates. Credit Card details will not be stored.
Complete confidentiality measures are put in place in order to protect your information by Tokcorp Pty Ltd t/As Performance Brands.

Terms and Conditions

Placing orders through the Web Site

You must be at least 18 years old to place any orders with Tokcorp Pty Ltd t/As Performance Brands. By using the Web Site you
acknowledge that you are at least 18 years old or you are being assisted by a parent or guardian.
By purchasing any goods through the Web Site, you make an offer to us to purchase the goods
you have selected based on these Terms and Conditions. Tokcorp Pty Ltd t/As Performance Brands reserves the right to refuse service,
terminate accounts, remove or edit content, or cancel orders in its sole discretion. We will confirm
acceptance of your order when we send you an email confirming order has been received.
If we are unable to process or accept your order after payment is received we will contact you by email.


Copyright/Trademark Information

This entire Web Site, copy, images, logos, indicia, text, content, and unique method of showcasing
products is for the sole purpose of All other trade marks are the property of their
respective owners, who are associated with Tokcorp Pty Ltd t/As Performance Brands Permission to use documents delivered from the
Web Site and/or server and related graphics is restricted. The name of Performance brands group or any of the above
trademarks or logos may not be used without Tokcorp Pty Ltd t/As Performance Brands specific, written prior permission. The information
contained on the Web Site is subject to change without notice. We are not responsible for typographical,
technical, or descriptive errors.


Delivery of Your Products

As we source products from around the World delivery times will vary. We will use our best efforts to ensure
your order arrives as soon as possible after the end of the sale. Approximate dispatch time is within 24hours
of order being received. Shipping time may vary pending location and state which can be anywhere between 2-7 days.
We use the best possible estimated dates given the information we have been provided by our partners, however
many factors are outside of our control and we cannot guarantee delivery within this time frame. Individual
order status can be tracked with the con note number provided. We charge shipping and handling for each sale
you purchase from unless otherwise stated on the website. Due to the nature of our business, we may consolidate
orders where possible from more than one sale. For these orders shipping and handling charges will remain unaltered.

For the avoidance of doubt, In the event that there is any ambiguity relating to the passing of risk and title
to the goods, risk and title to the goods will pass to you on the first attempt at delivery irrespective of whether
it was successful or not.


Authority to Leave

By selecting No and clicking Accept on our Signature on Delivery option you authorise the courier to leave the
goods unattended at the delivery address and you accept that once the courier has done so, the complete order
has been received. Selection of Authority to Leave is deemed by our couriers as a signature from the recipient.
Tokcorp Pty Ltd t/As Performance Brands and couriers associated with the delivery, do not accept responsibility for 
any loss or damage which results from the Authority to Leave delivery method. You agree to release Tokcorp Pty Ltd t/As Performance Brands from and against any and all claims, demands, liabilities, losses, costs and expenses if
Authority to leave is selected.
Should the courier be unable to leave the parcel or deem the location to be an unsafe area to leave the parcel
or your instruction text is unclear, the courier may leave an attempted delivery card and return the parcel to
their depot.

Risk and title to the goods transfers to you after the first attempt at delivery irrespective of whether it
was successful or not.


Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia and shall
be subject to the non-exclusive jurisdiction of the courts of Australia.


Company Infomation

P: 1300 445 699
A: 14A/8 Gladstone Road Castle Hill NSW 2154 NSW Australia.